FAQ for Guests
Pricing and Fees
How much is homestay fee?
On Japanese culture experience plan you should check this before booking as there may be additional charges associated depends on your experience and you'll need to arrange payment.
How much is homestay arrangement fee?
When and how do I pay for Homing?
We currently do not support bank transfers, convenience store payments, or cash payments.
When should I apply for a homestay?
Please apply by at least 30 days prior to your scheduled arrival date.
I would appreciate if you could apply as soon as possible in order to allow Homing enough time to arrange the best possible homestay matching your needs.
Can I pay my host for my homestay?
No, please note that all payments for homestay fee and all other payments must be paid directly to the Homing office.
Homing will not be responsible to refund any money or fee paid directly to host.
Will I have a private bathroom?
In Japan, the toilet and the bath are located separately.
Homing does not guarantee a private bathroom unless it has been booked and is shown in your Contract.
What is the primary language spoken in the house?
Japanese will be the primary language spoken by the Host Family during your stay.
Are there other foreign students in the household?
How can I report if something is wrong after I get to the homestay?
Do all homestays have wireless internet?
Can I contact hosts before bigining homestay?
you can contact wtih your hostfamily before meeting.
Who is Homing?
Homing is informed and responsible global community rooted in mutual respect and solidarity.
Homing seek to accomplish this mission through a opportunities in homestays.
From what age can we participate in the homestay program?
We don't have child rate.
Should I purchase travel insurance?
Please make sure you purchase adequate insurance to cover all eventualities eg. illness, accidents, theft.
What do I do,if I want to change host families after begining stay?
Will my personal information be safe?
Why are photos important?
Do you provide a shuttle from the airport to host-family house? How much does it cost?
We have one-way pick-up service from the airport(Narita or Haneda) to your homestay. One-way JPY20,000+Tax
※Our staff will pick you up at the airport. Your transportation fee is included. Please note you will use public transportation. The staff will get on it with you, and take you to your homestay-house.
Who can participate?
What is important is that all participants want to share and learn.
And we pride ourselves that people of all ages and backgrounds from all over the world including families.
If you don't have, you can't participate.
Can I extend my homestay?
Yes, we will be glad to help you extend your homestay. ※
If you would like to extend, please contact us by email to let us know how many more days you would like to stay.
Once we confirm the extension with your hostfamily, we will also e-mail you your invoice for your next homestay fee payment.
If your hostfamily is not available for the extension, we will inform you immediately and our staff can provide you a new homestay.
Please note that you are not permitted, under any circumstances, to deal directly with your host in regards to your extension. As per your homestay agreement, if you would like to extend, you must contact Homing directly.
How many passengers can a car accommodate?
How do you count of children?
Under 12, 3 children are counted as 2 adults, 2 children are counted as 2 adults and 1 child is counted as 1 adult.*Infants are also counted in the total no. of passengers.
Can I request a child seat?
Can a car carry large sized luggage?
It depends on the luggage size and the no. of passengers. The normal sedan taxi has a fuel tank in its trunk, so please be advised that the trunk is smaller than of a normal car.
How early do I have to make a reservation?
The customer is requested to complete booking process (with payment) 7 days before the tour date at the latest.
During high seasons (spring and fall in Japan), all of the cars in our stock usually get reserved, so please make a reservation well before hand.
Can I change the starting time on the day?
It is not possible to change the starting time at short notice.
Do I have to bring anything for get in the car?
The driver will welcome you holding a board with the guest's name at the arrival/ ticket gate. If the pick-up place is not the arrival/ ticket gate, we will notify the guest in advance.
What if I am running late for the meeting time?
The driver will wait max. 30min if the plane is being delayed. If you are running late due to personal reasons and we can't contact you within 30min of the meeting time, your reservation will be cancelled. If we can contact you,we will wate for you.